Effective Date: July 26, 2025

Welcome to Moldaton! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform. By using Moldaton, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you register or use the Moldaton app, we may collect the following personally identifiable information (PII):

• Full name
• Email address
• Phone number
• Physical address (for deliveries)
• Bank/payment details (for cash conversion)
• National ID or verification documents (if required by law)

1.2 Usage Data

We automatically collect information on how the app is accessed and used, including:

• Device type and OS
• IP address
• Time and date of usage
• App features accessed
• Transaction history (e.g., block purchases, transfers, cash conversions)

1.3 Location Data

If you permit the app to access location services, we may collect location data to facilitate deliveries and improve your experience.

2. How We Use Your Information

We use the collected data to:

• Create and manage your account
• Enable block purchases, storage, and transfers
• Process and deliver blocks to requested locations
• Convert virtual blocks into cash where requested
• Send you important updates, receipts, and transaction confirmations
• Improve app functionality and user experience
• Comply with legal obligations

3. Sharing of Your Information

We may share your personal data with third parties under the following circumstances:

• Service Providers: Payment processors, delivery partners, cloud storage providers, and analytics services.
• Legal Requirements: If required by law or in response to valid legal requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale.

4. Data Retention

We retain your personal data for as long as your account is active, and as needed to provide you services or comply with legal obligations.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no electronic transmission or storage is 100% secure. Use the app at your own risk.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and review the data we hold about you
• The right to request corrections to your data
• The right to request deletion of your account and associated data
• The right to object to data processing in certain situations

To exercise any of these rights, please contact us at support@moldaton.com.

7. Children's Privacy

Moldaton is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If you believe a minor has submitted personal information, please contact us immediately.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of such sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via email or app notification. Continued use of the app after changes are made constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Moldaton Support Team
Email: support@moldaton.com
Phone: +234-XXX-XXX-XXXX